It’s Friday, the weekend is almost upon us, so let’s kick back and reflect on another eventful week for the retail systems space. Here’s your briefing on the most important stories from the past five days, including Amazon, Ikea, Primark, and Sainsbury’s.
1. Primark preps childrenswear Click and Collect trial
Primark is gearing up to test out a Click & Collect service on children’s products in some UK stores.
Owner Associated British Foods (ABF) said the move builds on the launch of a new website earlier this year.
Primark believes Click & Collect has the potential to drive footfall from both existing and new customers to deliver incremental sales in-store.
The trial will take place in up to 25 stores in the northwest of England, starting later this year.
The service will build to offer customers some 2,000 options across clothing, accessories and lifestyle products, which will cater for a broad range of family needs from furnishing a nursery to clothing children of all ages.
Around 40% of these options will be exclusive to Click & Collect.
Orders will be processed and dispatched to store from a dedicated UK distribution centre.
2. Amazon CEO Andy Jassy announces Doug Herrington as Worldwide Stores boss
Doug Herrington has been appointed as the new CEO of Amazon’s Worldwide Stores business (formerly known as Consumer).
He has been at Amazon for 17 years, joining the company in 2005 to build out the Consumables business, launching Amazon Fresh in 2007, and in 2015, taking on leading all of the North American Consumer business.
Amazon CEO Andy Jassy says: “I remain very optimistic about our Stores business, and believe we’re still in the early days of what’s possible.”
He adds: “It’s worth remembering that Amazon currently only represents about 1% of the worldwide retail market segment share, and 85% of that worldwide market segment share still resides in physical stores.”
“If you believe that equation will change over time (which I do), there’s a lot of potential for us as we continue to be laser focused on providing the best customer experience (broadest selection, low prices, fast and convenient delivery) while working on our cost structure to have the right long-term business.”